Privacy Policy

Information We Collect

We gather details that enable us to operate your account safely and efficiently. When you register, we collect your full name, date of birth, residential address, email address, telephone number and payment information. We also receive data generated through your activity on the site, including login times, pages visited, games played, betting history and device information such as IP address and browser type.

In certain circumstances we may obtain additional verification data from third-party identity providers to meet regulatory requirements. We do not collect sensitive personal data beyond what is necessary for age verification, fraud prevention and legal compliance.

How We Use Your Information

Your data allows us to create and manage your gaming account, process deposits and withdrawals, personalise your experience, and communicate important updates. We also use it to analyse site performance, prevent fraud, meet anti-money laundering obligations and, where you have given consent, send you promotional offers that may interest you.

All processing is carried out on the basis of contractual necessity, legal obligation or legitimate business interests. We do not make decisions based solely on automated processing that would produce legal effects concerning you.

Sharing and Disclosure

We may share information with trusted service partners who assist in delivering our services, including payment processors, identity verification agencies, customer support platforms and marketing providers. These organisations are contractually obliged to keep your data secure and use it only for the purposes we specify.

We may also disclose information where required by law, for example to licensing authorities, law enforcement agencies or regulatory bodies conducting investigations. In the event of a business transfer or merger, your data may be passed to the new operators under the same standards of protection outlined here.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences, maintain your session and improve site functionality. Some cookies are essential for the platform to operate; others help us understand how visitors use the site so we can enhance the player experience.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect your ability to use particular features of the casino.

Data Security

We take the security of your information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction. These include encryption of sensitive data, secure servers, access controls and regular security reviews.

While we strive to protect your personal information, no system can guarantee absolute security. You should always use strong, unique passwords and keep your login details confidential.

How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Account data is typically kept for the duration of your relationship with us and for a reasonable period afterwards to resolve disputes or comply with licensing rules.

Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for deletion of your data where we no longer have a legitimate reason to keep it. You may also object to certain types of processing or withdraw consent where that is the legal basis for our use of your information.

To exercise these rights, please contact our customer support team. We will respond to your request within one month, though this may be extended in complex cases. We may need to verify your identity before processing certain requests.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and we will notify registered players of significant changes by email or through a prominent notice on the website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact our support team via live chat or by writing to the email address listed in the footer of our website. We are committed to resolving any concerns promptly and transparently.